What does it mean to have an active account?

Published on: 16 September, 2021

Updated: 03 May, 2022

Having an active account means:

  1. You have successfully signed up to use our platform.
  2. You have created and linked your Stripe account to use with our service.

When you first create your Pigeon Loans account, you will see the Activate Account button on the left hand side of your Profile dashboard. Once you have clicked that button, we will walk you through the various steps to get your information verified by Stripe and add your payment information to our platform.

If there are ever any errors with validating, adding, or verifying your Stripe account, you will see an alert and a caution symbol on your Profile page prompting you to take action to fix these problems.

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